Privacy Policy

Agreement to Policy

Hana Site respects your privacy and is committed to protecting the personal information you provide.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

You may voluntarily provide:

• Name
• Email address
• Phone number
• Business information
• Appointment details
• Messages submitted through forms

Communication Information

When you contact us, we may collect:

• Message content
• Communication preferences
• Appointment requests
• Customer support inquiries

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent

How We Collect Information

We collect information directly from you through forms, appointments, and communications.

How We Use Information

We use your information to:

• Provide web design and services
• Respond to inquiries
• Schedule and manage appointments
• Send service updates
• Deliver SMS and email messages
• Improve our website
• Maintain business records

SMS & Communications

Hana Site may communicate via SMS and email for service-related matters.

SMS Opt-In

You may opt in by:

• Submitting a form
• Scheduling an appointment
• Requesting communication via SMS

Types of Messages

You may receive:

• Appointment confirmations
• Customer support messages
• Service updates
• Project notifications

Message Frequency

Frequency may vary depending on your interaction.

Fees

Message and data rates may apply.

Opt-Out

You can opt out at any time by replying:

STOP

After opting out, you will no longer receive SMS messages.

Help

For assistance, reply:

HELP

Consent

SMS consent is not a condition of purchase.

Data Sharing Policy

Hana Site takes your privacy seriously.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Information may only be used with service providers necessary to operate the business.

Cookies

We use essential cookies for website functionality and performance.

Data Security

We use reasonable safeguards to protect your personal information.

Data Retention

We retain information only as long as necessary for service and legal compliance.

Third-Party Services

We use professional platforms for CRM and service delivery.

Your Rights

You may request to access, correct, or delete your personal data.

Children's Privacy

Our services are not directed toward children under the age of 13.

Changes

We may update this policy as needed. Updates will be posted here.

Contact Information

Hana Site

1124 Panorama Way

Los Angeles, CA 90012

United States